Thought Leadership

Speaking Engagements

Our professionals are recognized as experts in the field of optimizing operations based on Voice-of-Customer.  Come see Customer Value Partners in action.

Upcoming Speaking Engagements:

   More coming soon, so stay tuned!

Past Speaking Engagements:

• May 4-6, 2010

  MarkLogic User Conference 2010

  Rob Stoltz Co-presents with Devin Holmes of BENS on the Warrior Gateway

• January 26-29 , 2010

  IQPC 5th Annual Call Center Summit

  Rich DiMezzo and Georgianna Crosby Exhibit

• October 4-7 , 2009 2009 ATA Convention and Expo Georgianna Crosby Speaks at "Answering the Call" Convention in New Orleans
• July 8-9 , 2009 New Energy Symposium 2009 Felix Chang Speaks at Fourth Annual New Energy Symposium in New York
• November 16-20 , 2008 TM Forum Management World Orlando Balaji Ramanujam Speaks alongside Cricket Communications and West Interactive on Creating an Infrastructure Focused on Voice of Customer
• September 9 , 2008 UVa Engineering School Service Science Seminar Neal Thurman Lectures on the importance of building Customer-centric companies
• July 9-10 , 2008 New Energy Symposium Felix Chang Speaks at Third Annual New Energy Symposium in New York
• March 6 , 2008 WIREC 2008 Felix Chang Participates on Venture Capital Panel at WIREC 2008
• January 31 , 2008 University of Texas at Austin Felix Chang Lectures on Energy Security at The University of Texas at Austin
• January 30 , 2008 ICAC 11th Annual Kickoff Technology Policy Exhibition Neal Thurman Presents at Congressional Internet Caucus Advisory Committee Event
• June 9-13, 2007 State Health Insurance Assistance Programs Annual Conference Deborah Ward and Ivy Coleman on Working Effectively with Beneficiaries with a Mental Illness

• November 29, 2006Avaya Executive Customer ConferenceScott Keller on Driving Business Value through Customer Contact

• May 17-19, 2006Genesys Genie SummitScott Keller on the Focused Application of CRM within a Customer Care Operation

• May 24, 2005Northern Virginia Technology Council Emerging Business Network EventAnirudh Kulkarni on Virtual Product Development for New Media